Frequently asked questions
We have gathered the questions our clients ask most often so you can get to know us better.
Sales and installation
Do you install the devices we buy?
Yes. We install and commission the devices you buy from BV Sunrise Medikal at your premises and hand them over after training.
Which regions do you serve?
We provide sales and technical service in every province of Türkiye.
Do you sell devices abroad?
BV Sunrise Medikal imports and exports professional aesthetic and cosmetic devices. For international enquiries, contact us by phone, WhatsApp or email.
Training and service
Do you provide training for the devices?
Yes. To prevent improper use, we provide free training for every device and access to our expert trainers.
Do you provide technical service for faulty devices?
Yes. When a device in use breaks down we diagnose the fault, then repair it and supply spare parts as needed.
Prices and payment
What are your payment terms?
We offer affordable down payment and payment terms on our set-up packages. Contact us by phone or WhatsApp for current prices and payment options.
Why aren’t prices shown on the website?
Device prices depend on the configuration, handpieces and accessories, package contents and exchange rates, so we prepare a tailored quote for you. Use the “Get a quote” button on any product page to receive pricing within minutes.
Consumables
Do you also sell consumables?
Yes. We supply permanent make-up and dermapen needles, needle epilation needles, dermapen serums, HydraFacial solutions and lash lift kits. You can order them on WhatsApp from our Consumables page.
Where can I download your product catalogue?
You can view our product catalogue online and download it as a PDF from the “View catalogue” buttons on our Consumables and All Devices pages.
Free consultation
Let’s choose the right device for your clinic
Tell us which treatments you want to offer and we’ll send suitable devices, prices and payment options right away.